Knowledgebase & Downloads

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How will I access my Cloud's Virtual Machines?

All of our Cloud Virtual Datacenter (Cloud VDC) Virtual Machines (VMs) come with full root or administrator access.

Linux VMs will be accessed as the root user over SSH.
Need a SSH client? Try PuTTY

Windows VMs will be accessed over Remote Desktop Protocol (RDP) as administrator.
It is important to note that only 2 concurrent RDP sessions can be active at any time.
We are not able to add terminal licenses for Windows to increase this.

Both Windows and Linux VMs also come equipped with a Java-based console from the OnApp control panel. For help logging into the console please view our article here.