Your first purchase qualifies for a seven-day money-back guarantee on eligible periodic service fees paid in advance. It applies once per person, account, group, or organization.
To request a refund, cancel the service and open a support ticket within the first seven days.
Exclusions include domains, SSL certificates, support fees, and most setup fees. Credit deposits and cryptocurrency payments have separate rules. Refund method and eligibility are governed by the Refund Policy in our Terms of Service.