For cPanel users, Togglebox's disaster recovery service can help recover files or to bring a cPanel system online in another datacenter, should the original system become unreachable or unusable.
With our DRaaS configuration, there are two systems, a main cPanel system that is online, and an offline standby in another location with similar resources.
System #1: Dallas cPanel - Normally online, hourly snapshots are stored on-site and sent to our Philadelphia site.
System #2: Philadelphia cPanel - Normally offline, reserving resources that are similar to System #1.
During setup, a DNS entry is added with a TTL of 1 minute to point to System #1, with System #2 as a failover. When System #1 becomes unreachable, this record is replaced with System #2's IP address.
Once Togglebox staff restore to System #2, it can be reconfigured to continue serving sites while System #1 is down.
To reconfigure cPanel once DRaaS failover is completed, log into System #2's WHM panel, it should be present on the first IP address on port 2087. Ex: https://192.0.2.1:2087.
1. Use your original username and password from the original system.
2. In WHM search for 'IP migration wizard'
3. Enter the IPs that are allocated to the DRaaS System #2
4. Click through the prompts to map, regenerate and restart the server's configuration.
Websites should become available under the DRaaS system's IPs (System #2)
Note: If you have databases, a regular dump to the local disk is recommended for consistency purposes.