Knowledgebase & Downloads

Windows Virtual Machines - FAQ

Windows Virtual Machines - Frequently Asked Questions


What Windows OS templates are free?

We can issue Windows Licenses only on the following templates:

Windows 2003 Standard, Windows 2008 Standard/Enterprise, Windows 2012 Standard


We do offer many more templates than these, such as XP, Windows 7 and Windows Web edition, however we cannot issue licenses for them, and you will need to provide your own if you wish to use any of these versions.


What Resources should I select for a Windows Virtual Machine?

Windows itself requires 2GB RAM, 2 CPU cores, 20GB disk just to install and run the operating system.

It is not recommended that you select resources below these values, and in almost all cases 30GB or more Disk will be required to allow for more storage than just the operating system's files.

You can select lower than 2GB ram, 2 CPU cores, however your performance will suffer.


What version of Windows should I select?

Most of our Windows clients opt for 2008 or 2012 versions.

Our "Windows 2008 Standard R2 x64 Xen" template is a great choice for those who are new to running a Windows server as it looks and feels much like a desktop version of Windows.

Windows 2012 is the newer option, but does not have the normal "Start Menu" that many desktop Windows users are accustomed to having.

If you have any doubts you can always start with the "Windows 2008 Standard R2 x64 Xen" template, and REBUILD your server afterward to try out 2012.


How will I access my Windows Virtual Machine?

Windows Virtual Machines are accessed by Remote Desktop (RDP).

Remote Desktop comes standard with all Windows systems and can generally be found in the Start menu -> all programs -> accessories

You can have two concurrent RDP sessions active on your Virtual Machine.  If you need more than two concurrent users to be signed on RDP you will need to purchase CALs from Microsoft to increase this - we do not sell CALs.

View our article on Connecting via Remote Desktop Here


How long does it take to create a Windows Virtual Machine?

On average it will take 30-45 minutes for the installation to fully complete.

During this your Windows Virtual Machine will show as "Online" before it is actually ready to use.

The best way to test that the system is ready is to try connecting to RDP.

When RDP can connect and asks for the login password the system is ready.

Before the system is ready, even if it says the server is Online, you will get a connection error when trying to log in with RDP.

It is important to note that you should NOT Start, Stop, Reboot the server until you can access RDP, nor should you try to access the backed console through OnApp at cp.togglebox.com

Doing so will risk breaking the installation of Windows, and will result in you having to start the build process from the beginning.