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Knowledgebase

The knowledgebase provides documentation written by our team. Please select a category or search for answers.

Pre-Sales Questions

What is your money-back guarantee?

What operating system templates are available?

How can I test the Togglebox network?

Do you allow reselling?

What network carriers does Togglebox use?

Cloud VPS Control Panel

Troubleshooting

Cloud VPS control panel overview

App Hosting (PaaS)

Connect to App Hosting with an SSH key

Update PHP in an App Hosting environment

Troubleshoot a WAF-blocked WordPress request

Access an App Hosting database with phpMyAdmin

Troubleshoot an App Hosting update that will not finish

Disaster Recovery (DRaaS)

DRaaS for Windows RDP with Togglebox's failover DNS configuration

DRaaS for cPanel with Togglebox's failover DNS configuration

DRaaS for DirectAdmin with Togglebox's failover DNS configuration

General Questions

Understand charges while a VM is stopped

Check the resource usage behind your invoice

Understand monthly cap credits

Set up uptime monitoring

Update the payment method used for automatic payments